Billing Terms & Conditions

1. Accepted Payment Methods

At Karoa, we offer secure and convenient payment options. We currently accept the following methods:

• Mastercard
• Visa
• American Express
• Apple Pay
• Google Pay
• PayPal

All payments are processed in British Pounds (GBP).

2. Payment Processing

• Payments must be completed at the time of purchase.
• Orders will not be processed or shipped until full payment has been received.
• If a payment is declined or fails, the order will not be confirmed.

3. Pricing & Currency

• All prices listed on the Karoa website are in British Pounds (GBP).
• Prices are subject to change without notice.
• Any applicable taxes and shipping fees will be calculated at checkout.

4. Secure Payment Processing

Karoa uses SSL encryption and trusted payment gateways (such as Stripe and PayPal) to ensure your transactions are secure. We do not store your credit card or payment details.

5. Refunds & Chargebacks

• Refunds are processed according to our Return & Refund Policy.
• Unauthorized chargebacks will be disputed. If you experience any issues, please contact us first at hello@karoa.store.

6. Fraud Prevention

• Karoa reserves the right to cancel or hold any order suspected of fraud or unauthorized activity.
• Additional identity verification may be requested for high-value transactions.

Contact Information

Store Name: Karoa
Company Name: Elevia Solutions FZ-LLC
Company Number: 4067428
Phone Number: +971 55 439 6394
Support Email: hello@karoa.store
Business Hours: Monday to Friday, 9:00 AM – 5:00 PM (GMT)
Business Address:
Compass Building, Al Shohada Road
Al Hamra Industrial Zone-FZ
P.O. Box FDRK7068
Ras Al Khaimah, United Arab Emirates